THE COMBINATION OF SELECTED MANAGEMENT INSTRUMENTS TO ANALYZE QUALITY PROBLEMS

The aim of the article is to propose the combination of selected quality management
instruments in a sequential and repetitive manner and to identify the incompatibilities and
causes of its occurrence. This is a combination of techniques i.e.: brainstorming (BM), causes
and effects diagram, multiply voting, and the 5Why method. The test of the proposed
combination of the selected quality management instruments was made for the problem of the
incompatibility of the product in an enterprise located in the Podkarpacie. This problem was
the non-metallic inclusions on the bearing housing from CPW 407 steel. The proposed
combination of the selected quality management instruments was integrated with the
non-destructive testing (NDT). The originality of the study is to propose the combination
of selected quality management instruments as a part of a single method, whose stages can
occur in a sequential and repetitive manner.
 

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