INFLUENCE OF QUALITY MANAGEMENT SYSTEMS ON THE FINANCIAL CAPITAL MANAGEMENT STRATEGIES IN TRADING COMPANIES

Trading companies which want to increase their competitiveness are forced to look for new
ideas to improve the implementation of the adopted strategy. The aim of the publication is to
show the role of the quality management system according to ISO 9001 to develop the strategy
of working capital management in trading companies. Working capital is one of the most
important elements of financial management in a company. This is an area of finance which
includes management of current assets and current liabilities. The choice of the appropriate
management strategy leads to high liquidity and low profitability, or vice versa. Companies
managers, to meet the expectations of the owners, introduce management systems that allow for
safe maintenance of liquidity. One such solution, without which the implementation of certain
working capital management strategy is almost impossible is to develop appropriate standards
for quality management. In the paper the requirements of the quality management system
according to ISO 9001 were characterized and discussed its impact on the choice of individual
strategies of working capital management. Based on the considerations it was stated that:
quality management systems improve relationships with suppliers and customers and minimize
the number of errors and inconsistencies in the supply and distribution strategy, aggressive
management of working capital without the introduction of appropriate quality management
systems leads to the collapse of companies. Its application is in some sense a buffer that protects
the company from bankruptcy, at the stage of implementation of the system it is recommended
to have developed strategies for working capital management and the implementation process
should be adjusted to their requirements.

Full text (pdf)

[1] Brigham E.F., Houston J.F., Podstawy zarządzania finansami, PWE, Warszawa 2005, p. 241
[2] Bugdol M., Jedynak P., Współczesne systemy zarządzania. Jakość, bezpieczeństwo, ryzyko, Helion,
Gliwice 2012.
[3] Finanse firmy. Jak zarządzać kapitałem, (ed.) Szczęsny. W, Wydawnictwo CH. Beck, Warszawa
2007.
[4] Kowalak R., Ocena kondycji finansowej przedsiębiorstw, ODDK , Gdańsk 2003.
[5] Kusak A., Płynność finansowa. Analiza i sterowanie, WWZ, Warszawa 2006.
[6] Łunarski J. , Zarządzania jakością. Standardy i zasady, Wydawnictwo Naukowo-Techniczne,
Warszawa 2008.
[7] Nowak. E , Analiza sprawozdań finansowych, PWE, Warszawa 2005
[8] Pluta W., Michalski G., Krótkoterminowe zarządzanie kapitałem. Jak zachować płynność., C.H.
Beck, Warszawa 2005.
[9] Urbaniak M., Kierunki doskonalenia systemów zarządzania, Wydawnictwo Uniwersytetu
Łódzkiego, Łódź 2010.
[10] Zimon D. , Ocena efektów wdrożenia wymagań normy ISO 9001 w małych i średnich
organizacjach handlowych, Problemy Zarządzania, no. 2, (37), 2012.
[11] Zimon D., Zarządzanie jakością w logistyce, CeDeWu, Warszawa 2013.
[12] Zymonik Z., Hamrol A., Grudowski P., Zarządzanie jakością i bezpieczeństwem, PWE, Warszawa
2013.